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Dragon Copilot

AI AI Medical Scribes for Healthcare Practices

4.6/5
How we rate
Category
AI Medical Scribes
Specialty focus
Broad/multi-specialty, with dedicated nursing-documentation capabilities
Starting price
~$604.80/mo per user (Flex tier)
HIPAA / BAA
BAA available
EHR integration
Epic, Oracle Health (Cerner), athenahealth

Overview

Dragon Copilot is Microsoft's unified clinical AI assistant, combining ambient documentation, voice dictation, and generative AI on top of decades of Dragon Medical speech-recognition technology. Microsoft acquired Nuance Communications for roughly $19.7 billion in 2022 and has since folded the former "DAX Copilot" and "Dragon Medical One" products into this single platform. It's currently used by more than 100,000 clinicians across 600+ organizations in nine countries.

Beyond physician documentation, Dragon Copilot has expanded specifically into nursing workflows, including flowsheet capture and task automation, positioning it as a multi-role clinical AI platform rather than a physician-only scribe.

Pros

  • Published list pricing on the Microsoft commercial marketplace — an unusual level of transparency for enterprise ambient AI
  • Confirmed integration with three major EHR systems: Epic, Oracle Health (Cerner), and athenahealth
  • Backed by Microsoft's full compliance and security infrastructure (Azure, HITRUST, SOC 1/2/3)
  • Extends beyond physician scribing into nursing-specific documentation workflows

Cons

  • Mobile capture is currently iOS-only; there is no Android support
  • Reseller-quoted prices vary significantly from Microsoft's own published marketplace pricing, so buyers should confirm the exact figure for their channel
  • Full enterprise deployment (IT approval, training, workflow integration) can take several months
  • Integration depth outside Epic and Oracle Health is less clearly documented in Microsoft's own marketing

Pricing breakdown

Pricing model
Subscription (published tiers) + Enterprise
Starting price
~$604.80/mo per user (Flex tier, per Microsoft's commercial marketplace listing)
What's included
Ambient documentation, voice dictation, nursing workflow capture, EHR integration

Review sentiment

Capterra shows a 4.0 out of 5 average across roughly 240 reviews — a meaningfully large sample for this category. Reviewers frequently cite improved patient eye contact during visits and significant time savings on notes.

Our take

Dragon Copilot stands out for combining enterprise-grade compliance backing with unusually transparent list pricing for this category. It's a strong fit for large health systems already invested in Microsoft's ecosystem, particularly those running Epic or Oracle Health — less proven for organizations on other EHR systems or those needing Android mobile support.

Standout feature

Published list pricing with enterprise-grade Microsoft compliance backing

Visit Dragon Copilot

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